Shipping Policy
SHIPPING INFORMATION
Our goal is to provide you with the best shipping options, wherever you are. We serve hundreds of customers worldwide every day and are committed to delivering a premium logistics experience. Enjoy free shipping on all orders globally.
The estimated delivery time is calculated based on when your order is placed (relative to the cutoff time), plus handling time and transit time.
Order Cutoff Time
1:00 AM (GMT-08:00) Pacific Standard Time (Los Angeles)
Handling Time
1 business day
Transit Time (after dispatch)
We offer tiered shipping services based on destination:
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Expedited Shipping (2–3 business days) – Available for the following U.S. states:
Arizona, California, Colorado, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas, Utah, Washington, Wyoming. -
Fast Shipping (3–5 business days) – For all other U.S. states.
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Standard International Shipping (3–5 business days) – For countries other than the U.S., except Australia and Canada.
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Australia & Canada (4–7 business days) – Due to longer customs and logistics routes, shipments to Australia and Canada typically arrive within 4 to 7 business days.
Please Note:
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Business days do not include weekends or public holidays.
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For delivery details to a specific country, feel free to contact us at sale@ktopteng.com.